Someone cuts you off on the road; you encounter a rude salesperson or have to deal with a irate customer on the job. You probably feel like screaming in their face but realize that this might not be the best way to deal with the situation. So what can you do?
1) Don’t Take It Personally
Most likely their anger or frustration has nothing to do with you in the first place. Unfortunately, you are probably just the person that their frustration or anger is being lashed out on. Keep this in mind since our natural tendency is to take offense to anything that comes against us.
2) Redirect Your Anger
If you feel like you are going to explode at any minute take a deep breath, count to 5, and take another deep breath. The key here is to let it go! Whatever it is that is causing you to feel this way needs to be dealt with followed by letting it go. Is it really worth it getting you that upset or angry? If you really do need to blow off some steam I suggest you go for a run or take a trip to the gym. That will surely make you feel better and you also get a workout all at the same time!
3) Be Gracious
Some days are harder than others. Remember that we all struggle at times. We are not perfect people and most likely have mistreated others when we were having one of those days. Instead of acting like jerks ourself we could simply let it go or actually inquire about their wellbeing. Why not try and make their day a bit brighter? We know we have all been there and are grateful for the ones we have that care about us. Let us do the same and be gracious and kind to others. The worst thing that can happen is another rude answer. You might be surprised how much a simple smile or friendly regard for others can change a person’s demeanor. Give it a try!
There is no avoiding dealing with people who are rude! The best way to not let rude people get to you is to remember that you are in control of how you respond to them. When we are reactive to them, we have let them know that they got to us and have given our power over to them. It is much harder to remain calm and in control!!!